Privacy Policy

1. Information We Collect

When you contact us or request a quote, you may provide:

• Your name and email address.
• Your telephone number, if you choose to provide it, and your optional permission to text about your request.
• Your job ZIP code or general location. We confirm the service address during follow-up; the website forms do not require a full street address.
• The service you need, a description of your project, preferred timing, and your relationship to the property.
• Whether your home was built before 1978, when relevant to the selected form.
• Photographs you choose to submit, including their filenames and any information contained in the files.
• Other information you voluntarily include in your inquiry.

Our website providers may also process technical information, such as IP addresses, browser and device information, and request activity, to deliver the website, maintain security, and troubleshoot problems. The specific information depends on the platform features used.

2. How We Use Your Information

We use customer information to:

• Respond to questions and service inquiries.
• Review project details and photographs and prepare estimates or quotes.
• Schedule and coordinate services and communicate about ongoing or completed work.
• Maintain relevant business records and improve our customer experience.
• Address problems or disputes and meet applicable legal obligations.

We use the information you provide for business purposes related to our services. Submitting a request does not provide permission for promotional texts. Any permission to text through our forms relates to the quote and scheduling.

3. Photos and Project Information

You may choose to share photographs of rooms, windows, fixtures, exterior areas, or other parts of your property. We use them to understand the requested work, review whether a project fits our services, prepare estimates, and arrange service visits.

We will not publish customer-submitted photographs for advertising, portfolio displays, or social media without obtaining permission.

Uploads are stored privately and made available through the restricted owner inbox; they are not automatically added to a public gallery. Please avoid including people, personal documents, financial information, passwords, keys, access codes, or unrelated private details in project photos.

4. Sharing Your Information

We may share information with service providers when reasonably necessary to operate the business, including website hosting providers, communication services used for follow-up, and qualified service professionals involved in fulfilling an approved job.

We may also disclose information when required by law or when reasonably necessary to protect our customers, business, or legal rights.

GPS Home Fix does not sell customer personal information to third-party data brokers or advertisers.

5. Website Hosting, Cookies, and Analytics

This website is hosted through ChatGPT Sites using Cloudflare infrastructure for application hosting, database records, and private file storage. These providers process information needed to operate the website. Request details and uploaded photos are saved to the website’s database and private file storage for review in the owner inbox.

We have not added advertising trackers, third-party analytics, or third-party embedded widgets to the site. The hosting platform may use essential authentication and security cookies and process technical activity needed to deliver and protect the service.

After a successful form submission, the site stores a request reference in your browser’s session storage to show a confirmation. That reference does not contain your contact details or photos.

The site currently has no online payment or checkout system. Do not submit payment card details through a quote or privacy request.

6. Protecting Your Information

We limit access to customer requests and uploaded photos through the website’s restricted owner inbox and use the information for appropriate business purposes. No website, electronic communication, or storage method can guarantee absolute security.

Please do not submit sensitive financial records, identification documents, passwords, or unrelated confidential information through the website.

7. How Long We Keep Information

We retain customer inquiries, project information, and related business records as needed to provide services, manage business operations, resolve disputes, and meet applicable recordkeeping or legal obligations.

Website requests and photos do not have an automatic deletion schedule. They remain in the owner inbox until removed by the site owner. You can ask us to review or delete information using the privacy request link below. Some records may need to be retained for business, recordkeeping, or legal reasons.

8. Your Privacy Choices

You may contact GPS Home Fix to:

• Ask what personal information we maintain about you.
• Request correction of inaccurate information.
• Request deletion of information when applicable.
• Ask how project photographs or customer details are used.

Choose “Privacy / data request” on our contact form and use the same email address as your original request so we can help verify it. Please describe your request without sending sensitive identification documents. Some information may need to be retained for legitimate business, recordkeeping, or legal reasons.

9. External Services and Links

Our website may contain links to third-party websites or services. Those services may have their own privacy policies and information-handling practices. GPS Home Fix does not control the privacy practices of third-party websites.

10. Children’s Privacy

Our services and website are intended for adults seeking residential property services. We do not knowingly solicit personal information from children under 13. If we become aware that a child has provided personal information without appropriate authorization, we will take reasonable steps to address it.

11. Changes to This Policy

We may update this policy as our services, website features, or business practices change. When we make updates, we will revise the effective date at the top of this page.

12. Contact Us

For questions about this policy or how your information is handled, contact GPS Home Fix, Pensacola, Florida at gpshomefix@gmail.com or through our privacy request form.

Website: GPS Home Fix